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Enjoy the Journey with...
Chloe Tatton

Business Relations Coordinator

When did you start working at Franklyn?

July 2018

Your current job-title?

Business Relations Coordinator

How did you end up in financial services?

At Sixth Form whilst I was deciding what to do post-18 I discovered the route of Apprenticeships and it just so happened that at that time FFM were looking for one! I decided to go for it which ended up in me managing to get the job and I then began my Level 4 & 5 Apprenticeship in Professional Business and Administration. This was the beginning of my career within the financial services industry.

Describe your job in three words?

Varied, fast, fun.

You joined Franklyn on a Level 4 apprenticeship and you have recently began your Degree apprenticeship - was this something you always wanted to do?

Personally, yes. After much deliberation at school of what I wanted to do Post-18, I decided the normal university route wasn’t for me and I felt that an Apprenticeship was a much better idea. The thing that appealed most to me was the opportunity to gain a qualification whilst getting invaluable experience of working in an established business and also earning a living too. I know that through doing my Level 4 Business and Administration Apprenticeship and now going on to complete my Degree Apprenticeship, I will be able to say that I have the relevant knowledge of business, I have applied it through my own real life work at FFM and it has been tried and tested by the CMi.

You are on a 2.5-year Fast Track Chartered Manager Degree Apprenticeship (CMDA) – can you explain what that means for those who don’t know?

The CMDA 2.5-year fast track course means that I go straight to doing Level 5 work rather than spending a year doing Level 4. Through my apprenticeship, I will achieve my BA (Hons) Business Management Professional Degree and hopefully achieve my Chartered Management Status from the Chartered Management Institute as well. The way the programme is delivered is through a mixture of online webinars and face to face learning and through this fast track course, I will only attend university in person 12 days a year in 4-day intensive blocks. The amount of work is the same amount as any normal degree which means that the course requires a lot of discipline as a lot of study is self-directed and it is vital that my time is managed well to be able to balance my day to day work, my studies and my social life.

What motivates you and drives you to keep going?

The future.

What is the thing you enjoy most about your job and why?

Meeting a range of different people from a range of different backgrounds as I am a big people person and love hearing life experiences of others.

Is there a piece of advice you would give anyone wanting to become a Business Relations Coordinator?

Take every opportunity – you truly never know where an opportunity may take you and that is why I think it is so important to take every opportunity that you can. If you are a school leaver, things like helping at a school open day or putting yourself forward to be on your school leadership team make a huge difference as it is all valuable experience that will make you stand out in the future.

Did you have to overcome any challenges along the way of your career path?

I think everyone experiences challenges at some point or another, but I think challenges are good. They are opportunities to find out more about ourselves and teach us new lessons. How people deal with challenges also says a lot about a person and I like to think that I’ve handled most challenges in my life quite well!

What mix of skills, personality traits and values do you find most important for a job like yours?

Communication skills are key in a job like mine, but you also need to be incredibly organised and constantly on the ball. It’s fast paced and high pressure at times, but I wouldn’t change it for the world as I really do love my job!

Looking back, is there anything professionally that you would have done differently?

Stop worrying about things – everything will work out the way they are supposed to in the end!

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